Service

What We Do

“Service is the precondition of good sales” principle

Pre-sales Services

experienced sales team to provide you solution and reasonable price.

Communication

Provide solution

Confirm the order

Create profit

Technical Support Services

We provide fast and reliable technical support after receiving the machine.

R&D team for customized service

One year warranty

Overall technical support

Spare parts service

After-sales Services

Including the warranty period and whole life maintance service.

The telephone solution yes or no

Inner the warranty period

Out of the warranty period

Provide the solution

25 Years Experience

25 years focus on flexo printing machine industry

Professional R&D Team

with a strong R&D team enable us to implement tailor-made solutions for clients

Quality Control

we focus on process and spare parts quality, and will test machine before delivery

Experienced Sales Team

value every inquiry sent to us, ensure quick and competitive offer. always glad to help you

Production Control

expert engineer team with skilled workers for technical and operational issues during production

Fast Support Services

we respect your feedback after you receiving the goods

Delivery Services

by Sea, by Railway, by Road, by Air Flight

Deliver Goods package by wrapping plastic film

Delivery Method by Sea, by Railway, by Road, by Air Flight

Have Questions?

Here are few frequency asked questions by first time buyer, maybe you can find the answer.

How long of the machine’s warranty period ?

All our machines have one year guarantee after finishing installation under normal operation.

Can you provide the machine installation service ?

Professional team to give online technical support, can arrange technicians to install machinery and for the training of machine operators; for the second time or more need to move Machine and training services, our company provides compensation for the movement and training services.

How many days will the installation take ?

It depends on which machine you buy. Normally the installation and training can be done within 7 to 15 days.

How to provide service within the warranty period ?

We also can offer you our best after service, and technical support online is free for all life time.

Any other services ?

Other services include free training for the first time, subsequent paid training, and other technical support.

What are the advantages of this CI Type Flexo Printing Machine ?

Higher precision: printing pressure is uniform and slight, together with new technology chromatic high precision, rich gradation.

Get In Touch With Us

Reach Us

Location :

Zhixin Industrial Zone, Shangwang Street, RuiAn County, Wenzhou City, Zhejiang Province, P.R. China

Email :

sales@mentorppm.com

Phone :

+86 133 5619 9898

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